Introduction
Welcome to Civil Engineering Academy ("we," "us," or "our"). We are committed to protecting the privacy of our users ("user," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([Your Website URL]) and use our Civil Engineering Academy Android mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the App.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App and Website includes:
Personal Data: Personally identifiable information, such as your name, email address, phone number, educational qualifications, work experience, and payment information (when you purchase a plan), that you voluntarily give to us when you register with the App or Website, or when you choose to participate in various activities related to the App and Website, such as enrolling in courses, taking mock tests, applying for jobs, or contacting customer support.
Usage Data: Information our servers automatically collect when you access the App or Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site/app. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, interactions with the application and other users via server log files, as well as any other information you choose to provide.
Performance Data: Information related to your performance in courses and mock tests, progress tracking, areas of strength and weakness identified through analytics, and job application history through our platform.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App or Website to:
Create and manage your account.
Provide and deliver the courses, exam preparation materials, and other services you request.
Process payments and refunds.
Send you job notifications relevant to your profile and preferences (including India and Gulf region jobs).
Provide support related to our 100% Placement Guarantee plans, including resume building assistance and interview preparation guidance.
Communicate with you about your account, services, updates, and promotional offers.
Monitor and analyze usage and trends to improve your experience with the App and Website.
Improve our course offerings, exam strategies, and job matching algorithms.
Notify you of updates to the App and Website.
Resolve disputes and troubleshoot problems.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Comply with legal and regulatory requirements.
How We Share Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Placement Partners (for Placement Guarantee Plans): If you enroll in a Placement Guarantee plan, we may share relevant profile information (with your consent where required) with potential employers or recruitment partners to facilitate job placement opportunities as part of the guarantee service.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
Data Security & Data Retention
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
Third-Party Links
The App and Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the App or Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.